mirzabet's Privacy Policy

mirzabet ("we", "us", "platform") is a trusted online casino and betting platform for players in Bangladesh. When you use our website, protecting your personal information is our first priority. This privacy policy ("policy") describes what types of information we collect, why we collect it, how we use it, and what your rights are.

This policy applies to the mirzabet website (mirzabet.lat), its mobile version, and related services. By continuing to use our services, you are considered to have accepted the terms of this policy. If you do not agree with this policy, please stop using our services.

mirzabet collects the following categories of information:

1.1 Information Provided Directly

When you register an account, request a deposit or withdrawal, or contact us, you may provide the following information:

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay, bank account)
• Content of messages sent via live chat or email

1.2 Automatically Collected Information

The following information may be collected automatically while you use our services:

• IP address and device information (operating system, browser version)
• Cookie and session tracking data
• Login time, game history, and transaction records
• Referral source and website navigation patterns
• Device fingerprint (for fraud prevention)

1.3 Information Received from Third Parties

For identity verification, fraud prevention, or payment processing, we may also receive information from trusted third parties, such as payment gateways or identity verification agencies.

Collected information is used for the following legitimate purposes:

• Account Management: Completing registration, login, and account verification processes.
• Financial Transactions: Ensuring deposits, withdrawals, and bonus payments are processed.
• Identity Verification (KYC): Confirming age and identity to prevent fraud and money laundering.
• Customer Support: Resolving your questions and complaints.
• Security: Detecting unauthorized account access and fraud.
• Responsible Gaming: Monitoring behavior at risk of addiction and providing related tools.
• Service Improvement: Analyzing user experience and improving the platform.
• Relevant Communications: Sending important updates and relevant offers (you can opt out at any time).

mirzabet may share your information with third parties in the following limited circumstances:

3.1 Service Provider Partners

Minimum necessary information may be shared with selected service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical infrastructure management. These partners are contractually bound to uphold our privacy standards.

3.2 Legal Obligations

We may be required to provide information to authorities under a court order, directive from a regulatory body, or applicable law.

3.3 Fraud and Money Laundering Prevention

In cases of suspected financial misconduct or fraud, information may be shared with relevant authorities or industry-standard anti-fraud organizations.

3.4 Business Transfers

In the event of a business merger or acquisition, user information may form part of the transferred assets. We will notify you before any such change.

We use cookies and similar tracking technologies on our website. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring security. The service will not function without these.
• Functionality Cookies: Remember your preferences (such as language and theme).
• Analytics Cookies: Help us understand which pages are used most.
• Security Cookies: Detect unusual activity from the same device.

Non-essential cookies can be disabled by changing your browser settings, though this may limit some features.

mirzabet applies industry-standard security measures to protect your information:

• SSL Encryption: All data transmission is encrypted using SSL/TLS technology.
• Secure Servers: Protected server infrastructure is used for data storage.
• Access Controls: Only authorized staff have access to the data they need.
• Regular Audits: Security measures are regularly reviewed and upgraded.
• Two-Factor Authentication: An additional layer of security is available for accounts.

We retain your information only for as long as it is necessary or legally required:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Financial records and identity verification information may be retained for a specified period after account closure in accordance with applicable law.
• Transaction History: Long-term retention may be required for audit and dispute resolution purposes.
• Marketing Data: Deleted after you withdraw your consent.

Data is securely deleted or anonymized when no longer needed beyond legal obligations.

mirzabet respects your data protection rights. You may exercise the following rights:

• Right of Access: The right to request information about what data we hold about you.
• Right of Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that processing of your information be restricted in certain cases.
• Right to Portability: The right to receive your information in a structured, commonly used format.
• Right to Object: The right to object to marketing communications or certain types of processing.
• Right to Withdraw Consent: The right to withdraw your consent at any time.

To exercise these rights, please contact our support team. We will respond to your request in a timely manner in accordance with applicable law.

mirzabet strictly provides services to individuals aged 21 and above. We do not knowingly collect or store information from anyone under the age of 21.

We follow an age verification process at registration. If we become aware that information from a minor has been collected, that account will be closed immediately and the related information will be deleted.

If a parent or guardian suspects their minor child is using our platform, please contact us. We will act promptly.

Our server infrastructure may be located outside Bangladesh. In such cases, your information may be transferred internationally. For any international transfer, we ensure that:

• The recipient country provides adequate data protection, or
• The recipient organization complies with appropriate contractual safeguards.

Contact us for more details about data transfers.

mirzabet places great importance on responsible gaming. By analyzing your gaming patterns, we can identify early signs of problematic behavior and provide support.

Information collected for this purpose is used solely for player protection and is not used for any commercial purpose. You can set self-exclusion or spending limits at any time from the Responsible Gaming page.

mirzabet reserves the right to update this privacy policy at any time. For significant changes, we will notify you by email or through a notice on the website.

Continued use of the service after changes are made will be considered acceptance of the updated policy. We recommend that you visit this page regularly to stay informed about the latest policy.

The "Last Updated" date at the top of the page always indicates the date of the current version of this policy.