mirzabet Terms and Conditions

General Introduction

These terms and conditions ("Terms") form a legal agreement between the mirzabet platform and its users. By accessing, browsing, or using any service on the mirzabet.lat website, you are considered to have read, understood, and agreed to abide by these Terms.

mirzabet operates a trusted online betting and casino platform for players in Bangladesh. These Terms are primarily written in Bengali and have been prepared with Bangladeshi users in mind. In the event of any translation, the Bengali version shall be considered final.

If you disagree with any part of these Terms, please stop using this platform. mirzabet reserves the right to modify these Terms at any time, and your continued use of the platform after any changes will be considered acceptance of the updated Terms.

Definitions and Interpretations

The following terms used in these Terms and Conditions have the meanings set out below:

• "Platform" refers to the mirzabet.lat website and all services operated under it.
• "User" or "Member" refers to any person registered on the platform.
• "Account" refers to a member's personal profile and wallet.
• "Wager" or "Bet" refers to placing money on any gaming event.
• "Bonus" refers to any incentive funds or credits provided by mirzabet.
• "Wagering Requirement" refers to the condition of placing bets a specified number of times before bonus funds may be withdrawn.
• "KYC" (Know Your Customer) refers to the identity verification process.
• "Funds" refers to the amount of money held in your account.

Eligibility and Registration

3.1 Age Requirement

To register on mirzabet and use its services, you must be at least 21 years of age. You may be required to submit a valid identity document to verify your age upon request. Any account found to belong to a minor will be closed immediately and all funds will be forfeited.

3.2 One Account Per Person

Only one account is permitted per individual, household, or residential address. Attempting to create multiple accounts is considered a violation of these Terms and may result in permanent closure of all associated accounts.

3.3 Accurate Information

You must provide complete, truthful, and accurate information at the time of registration. If false or misleading information is provided, mirzabet reserves the right to close the account and withhold any deposited funds. Any changes to your information must be updated as soon as possible.

3.4 Identity Verification

Prior to large withdrawals or in cases of any suspicious activity, mirzabet may request your National Identity Card (NID), passport, or other supporting documents. Failure to cooperate with this verification process may result in the temporary suspension of your account.

Account Management

4.1 Password Security

It is your sole responsibility to keep your account login credentials completely confidential. Keep your password strong and do not share it with anyone. If you suspect unauthorized access, notify mirzabet support immediately.

4.2 Account Transfer Prohibited

Your account is strictly personal. Selling, transferring, or leasing it to any other person is strictly prohibited. Only the account owner may use the account.

4.3 Profile Updates

If any of your personal details change (such as phone number, email, or payment method), please update your profile immediately or inform us via live chat.

Deposits and Withdrawals

5.1 Deposit Rules

The minimum deposit amount across all payment methods on mirzabet is ৳100. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer. Only payment accounts registered in your own name may be used.

5.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit. KYC verification may be required before your first withdrawal.

5.3 Currency and Taxes

All transactions are conducted in Bangladeshi Taka (BDT/৳). You are solely responsible for any applicable taxes or legal fees. mirzabet does not charge its own processing fee on withdrawals, however your bank or mobile banking operator may apply their own charges.

5.4 Fraudulent Transactions

In cases of chargebacks, unauthorized use of any payment method, or any form of financial fraud, mirzabet reserves the right to permanently close the account and take legal action.

Bonuses and Promotions

6.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example: a deposit of ৳1,000 will earn a ৳1,000 bonus, bringing the total balance to ৳2,000. A 25x wagering requirement must be met before this bonus can be withdrawn.

6.2 General Bonus Terms

• A bonus may only be claimed once per person, household, or IP address.
• Not all games may be available for play with bonus balance — restrictions on specific games apply.
• The wagering requirement must be completed within 30 days of receiving the bonus, otherwise the bonus will be cancelled.
• Multiple bonuses cannot be combined unless explicitly stated.
• If abuse is suspected, mirzabet reserves the right to cancel the bonus and investigate the account.

6.3 VIP Program

mirzabet has five VIP tiers. Weekly cashback goes up to 0.3% at Bronze, up to 0.6% at Silver, up to 0.9% at Gold, up to 1.2% at Platinum, and up to 1.5% at Diamond. Players can advance to higher tiers through regular and active play.

6.4 Right to Modify Promotions

mirzabet reserves the right to change, suspend, or cancel any bonus or promotion without prior notice. Full terms for each promotion can be found on the relevant promotion page.

Gaming Rules

7.1 Fair Play Policy

mirzabet is committed to ensuring fair play across all games. Our platform uses SSL encryption and certified game providers to maintain a secure and reliable gaming environment. Game outcomes are entirely impartial and determined by technology.

7.2 Betting Limits

Each game has specific minimum and maximum bet limits that are displayed within the game interface. Additional limits per bet may apply when using bonus balance.

7.3 Technical Issues

In the event of a technical error, internet disconnection, or server issue during a game, mirzabet will take reasonable steps to resolve the matter. Disputes will be settled based on game rules and software logs. Any abnormal winnings resulting from a technical error will be considered void.

7.4 Responsible Gaming Tools

mirzabet encourages members to play responsibly. For more information, please visit our Responsible Gaming page.

Prohibited Conduct

The following conduct is strictly prohibited and subject to penalties:

• Using automated software, bots, or scripts to play games or place bets.
• Exploiting specific technical vulnerabilities or bugs in games for an advantage.
• Using the platform for money laundering or any illegal financial activity.
• Attempting unauthorized access to other members' accounts.
• Misconduct or making threats toward platform staff.
• Exploiting any promotion or bonus scheme in a fraudulent manner.
• Attempting to gain an advantage by creating multiple accounts.
• Using or distributing the platform's intellectual property without permission.

If any such conduct is detected, mirzabet reserves the right to permanently close the account without prior notice and forfeit all deposited funds.

Privacy and Security

mirzabet places the highest importance on protecting your personal information. We use modern SSL encryption technology to keep all your data secure. For details on how your information is collected, used, and protected, please see our Privacy Policy.

mirzabet will never sell your personal information to third parties. Limited information may be shared where legally required or for the purpose of preventing fraud, as described in detail in our privacy policy.

Limitation of Liability

mirzabet strives to provide an uninterrupted and error-free service on its platform, however it is not liable for the following:

• Games being interrupted due to internet connectivity issues.
• Delays or errors caused by third-party payment providers.
• Issues arising from the user's own device or software.
• Unforeseen technical failures or events of force majeure.
• Any financial loss arising from gaming that results from the user's own decisions.

Online gaming and betting carries financial risk. You are using the platform with full awareness and acceptance of this risk. Under no circumstances will mirzabet's liability exceed the amount of funds held in your account.

Account Suspension and Termination

11.1 Closure by mirzabet

mirzabet may temporarily or permanently close your account without prior notice for any of the following reasons:

• Violation of any clause in these Terms.
• Fraudulent or illegal activity.
• KYC verification failure or rejection.
• Chargeback or unauthorized transaction.
• Account remaining inactive for an extended period.

11.2 Closure by User

You may request account closure at any time via live chat or email. Please withdraw your balance before closing your account. Contact support for information on the process for recovering any remaining funds after the account is closed.

Changes to Terms

mirzabet reserves the right to change, amend, or update any part of these terms and conditions at any time. For significant changes, we will display a notice on the platform or inform members via email.

Continuing to use the platform after any changes will be considered as your acceptance of the new terms. We therefore recommend visiting this page regularly. The "Last Updated" date at the top of the page always indicates the date of the most recent change.

Dispute Resolution

13.1 Complaint Submission Process

If you have a complaint about any matter, please contact our 24/7 live chat support first. Most issues are resolved immediately. If the issue is not resolved via live chat, send a detailed email to [email protected].

13.2 Game Result Disputes

In the event of a dispute regarding game results, the software logs and server records of the relevant game provider will be considered as final evidence. The decision of mirzabet's internal investigation will be considered final.

13.3 Time Limit

Complaints regarding any incident or transaction must be submitted within 30 days of that incident. Complaints submitted after this time limit may not be accepted.

Contact & Support

If you have any questions or need clarification about these terms, please contact us:

• Live Chat: 24/7 support in Bengali — log in to the platform and start a chat.
• Email: [email protected]

Our support team provides full assistance in Bengali. For any legal or policy-related questions, written communication (email) is recommended.

These terms and conditions constitute the entire agreement between the mirzabet platform and its members. If any provision is found to be legally unenforceable, the remaining provisions will continue to be in effect. Failure by mirzabet to enforce any provision will not be considered a waiver of that provision.

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